Help desk/customer onboarding [United States]


 

Role: Service Desk Analyst
Long Term
Working hours: PST, remote

This client is a company that specializes in the sale of vehicles and vehicle parts. As a subsidiary of a well-known brand, they has established a strong reputation for securely facilitating transactions between buyers and sellers. We're looking for a person that would be supporting the onboarding of new buyers, as well as providing real time pricing and part availability across parts vendors. A "win" is getting someone/company to sign up to the platform.
Need to be available Pacific time, can be remote.

Responsibilities:
- Facilitate transactions (getting small mom and pop shops to sign up, free)
- Like to reach out to 10,000 shops in North America
- Discuss potential for boots on the ground, to approach shops/stores in person
- Targeting +10k companies, our client has identified the target list
- Not a high pressure sales process
- Work through a script provided by our client to facilitate the sign up (go to this website, put in your email address, etc.)
- Provide real time pricing and parts availability, but across multiple parts vendors (Automotive B2B)

Mandatory Skills Description:

  • 1-2 years working experience with prospective customers in technical sales capacity.
  • Significant experience in giving demos/presentation.
  • Significant experience working in sales/presales/customer support activities with US client facing roles.
  • Significant experience MS Word. MS Excel and PowerPoint.
  • Should have very strong English (US) and social skills.
  • Should be a good team player with good communications skills.

Regards,

Azhar Uddin

Sr. Recruiter

Humetis Group

Phone- +1 (609) 874-0645

Email- uazhar@humetisgroup.com

Job Type: Contract

Salary: $30.00 - $35.00 per hour

Schedule:

  • 8 hour shift

Experience:

  • Customer service: 1 year (Preferred)

Work Location: Remote

Speak with the employer
+91 (609) 874-0645

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