Medical Records Specialist – Mental Health Services for Adult Outpatient Program
Hours: 40 hours per week, Monday - Friday
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Pay Rate: $19.00 to $25.00 per hourEducation: High school diploma/GED or equivalent required
As a Medical Records Specialist, you will:
- Review and reconcile client medical records for accuracy; tracks corrections to be made by therapists and communicates with the Program Director
- Provide reconciliation of billing records with progress notes
- Maintain all medical records and filing systems; provides record copies to staff upon request, and processes release of medical information pertaining to clients
- Provide billing, coding, and reporting all aspects of the client’s medical record
- Audit and submit claims, determines eligibility, daily data entry; reporting, tracking, and reconciling accounts receivable
- Assist the doctor with scheduling appointments and follow-up reminder calls to families
- Assist with front office clerical support as needed and works collaboratively with the program team
Other Qualifications and Skills
- Two years’ experience in customer service in a fast-paced environment, preferably in mental health care patient administration environment, or an equivalent combination of education and relevant experience
- At least 6 months of experience working with medical records of clients, patients, residents or inmates in a mental health program/clinic, skilled nursing facility, acute care hospital, or correctional/detention facility within the last 2 years
- Excellent phone etiquette, attention to detail, ability to multi-task and maintain confidentiality required
- Intermediate knowledge of Microsoft Office to include Outlook, Word, Excel applications
- Working knowledge of medical terminology used in mental health programs required, as well as terms, concepts, and principles of privacy and confidentiality
- Previous experience in a similar mental health program is desirable
- Proof of COVID vaccination required, unless legally exempt
- Must be able to pass criminal/background clearance
Benefits: CRF provides benefits to help you balance your work life and your personal life. For full-time staff (30 hours or more), we offer...
- 19 days of PTO per year
- 12 paid holidays per year
- “Platinum +” medical plans, with minimal employee cost/expenses for you and excellent coverage
- Several dental plan options
- Vision benefits
- Company-paid life insurance and Long-Term Disability
- Tax-Free Flexible Spending for medical/dental/childcare expenses
- Generous retirement plan contributions
- Employee Assistance Plan for you and your family
- Employee discount program, including pet insurance plans
- Paid training and supervision hours are available
- Opportunities for career advancement and growth
- We also provide access to student loan repayment/forgiveness programs for graduates.
CRF inspires and mentors the next generation of mental health professionals!
Located in downtown San Diego, CA, the Jane Westin Center is an adult outpatient walk-in clinic which provides a variety of intervention services to individuals in crisis. We serve individuals with serious mental illness and co-occurring substance abuse disorders.
Services include initial psychosocial assessments, psychiatric and medication evaluations, crisis intervention and linking clients with ongoing community-based services.
CRF staff members work together to meet the needs of San Diego County’s residents who are experiencing mental/behavioral health challenges. We offer a diverse, inclusive workplace that fosters personal growth and development. You will work within a collaborative, supportive team structure, learn new ways to provide optimal supports to your clients and help people change their lives for the better!
We are an Equal Opportunity Employer
Medical Records Specialist
