$ads={1}
Company Description
At Signeekwave, we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability.
Job Description
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Job Type: Full-time
Pay: $20.00 - $31.00 per hour
Duties:
- Respond to customer calls and emails and answer questions about products and services
- Process orders and ensure they are fulfilled
- Handle customer complaints or concerns
- Log all contacts in our customer database system accurately
- Perform general administrative tasks, such and copying and filing
- Generate monthly, quarterly, and annual reports for management
Qualifications
Additional Information
- High school diploma or equivalent
- Outstanding phone and email etiquette
- Able to manage multiple accounts simultaneously
- Exceptional communication skills
Additional Information
Benefits:
- Flexible training schedules
- Paid time off
- Paid holiday and sick time
- Retirement planning options (401(k))
- Employee discounts through client programs
Schedule:
- 8 hour shift
- Monday to Friday
$ads={2}
